We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how Saxo-Didge collects, uses, and shares information about you when you use our websites, networks, online services, and other services provided by us ("Services") or otherwise interact with us.

WHAT INFORMATION DO WE COLLECT ABOUT CUSTOMERS?

Information That You Provide

Profile Information When you create an account, place an order, or request stylist appointments, we ask you for your name, email address, phone number, payment information, billing and shipping address, demographic information, and other information you choose to provide.

Payment Information When you make a purchase, we collect payment card information. Depending on your selected payment option, a third-party service provider may process your payments and receive your payment card data.

Communications If you contact us directly, we may receive additional information from you, such as your name, email, phone number, message content, and any attachments. We may also record calls with Customer Service for support, training, or product development.

Information We Collect When You Use Our Services

Location Information We receive general location data, such as your IP address, indicating your general geographic region.

Device Information We collect details about the device and software you use, including IP address, browser type, operating system, device ID, advertising ID, and push notification tokens.

Usage Information We automatically collect data about how you interact with our Services—pages viewed, searches performed, purchases made, and timestamps.

Information We Infer We may infer information about you, such as purchasing preferences or approximate location based on usage and IP address.

Cookies and Similar Technologies We and third-party partners use cookies and pixel tags to collect information. Cookies may be session-based (disappear when the browser closes) or persistent (remain until manually deleted). We use them for site functionality, cart reminders, analytics, and advertising. You can control cookies via your browser settings.

User Feedback We collect ratings and reviews you post through our Services.

Information We Receive from Third Parties

Third-Party Services If you link a third-party account to our Services, we may receive information such as profile data and activity. You can manage what is shared via the third-party account’s privacy settings.

Other Third Parties We may receive demographic or behavioral data from data partners or marketing providers and combine it with other data we hold.

HOW DO WE USE THE INFORMATION WE COLLECT?

Contact Information We use your name, email, phone, and address to process orders, deliver items, prevent fraud, send alerts, and provide customer service.

Other Information We use your data to:

• Customize and personalize your experience
• Remember preferences
• Deliver targeted content and advertising
• Monitor service usage and metrics
• Improve our Services and offerings
• Facilitate communications and social media engagement
• Support transactions and fraud prevention
• Comply with legal requirements and enforce our Terms
  

HOW DO WE SHARE CUSTOMER INFORMATION?

Affiliates and Subsidiaries We may share your data across our affiliated entities for the uses outlined above.

Vendors and Service Providers Third-party partners may receive information for business operations and service delivery.

Third-Party App Integrations If you connect external apps, we may share relevant data with them.

Analytics Providers We use tools like Google Analytics. See Google’s privacy practices at: https://www.google.com/policies/privacy/partners/. You may opt out using: https://tools.google.com/dlpage/gaoptout.

Advertising Partners We work with ad networks that collect data for interest-based advertising using cookies and similar tech. Learn more or opt out:

• US: www.aboutads.info/choices
• EU: www.youronlinechoices.eu
  

Aggregated or De-Identified Data We may provide aggregated or anonymized data for research, compliance, or analysis.

Legal Obligations We may disclose information to comply with legal processes, protect rights, or respond to government requests.

Business Transfers If we merge, sell, or restructure, data may be transferred as part of the transaction.

Consent We may share data with your permission.

YOUR CHOICES

• You may opt not to provide data, but some features may not work.
• To update or delete your data, email us at info@saxo-didge.com.
• You can unsubscribe from marketing at any time via the email footer.
• We don’t respond to Do Not Track (DNT) signals.
  

INTERNATIONAL USERS

Your data may be processed in Israel or other countries, possibly with lower data protection levels. We take steps to safeguard this data.

CHILDREN'S PRIVACY

Our services are not directed to children under 16. If you believe a child has submitted personal data, contact us at info@saxo-didge.com.

DATA SECURITY

We use reasonable safeguards to protect your data, but no system is 100% secure.

CONTACT INFORMATION

Saxo-Didge (Eminent, Inc.) is responsible for data processing. Questions? Email: info@saxo-didge.com

POLICY CHANGES

We may revise this policy occasionally. We'll update the date at the top and may notify you with a site message or email. Check this policy regularly.

NOTICE OF FINANCIAL INCENTIVES

From time to time, we may offer discounts or benefits (e.g., for subscribing to marketing). We collect relevant personal data (email, preferences, purchase history). You may opt out at any time.

FOR EEA, UK, AND SWITZERLAND USERS

Legal Basis for Processing:

• Necessity: to fulfill contracts (e.g., processing orders)
• Legitimate Interest: e.g., service improvement, fraud prevention
• Consent: where applicable (e.g., marketing emails)
• Legal Obligation: where required by law

Data Transfers We may transfer data outside the EEA/UK/Switzerland, using legal safeguards. Contact us for details.

Data Retention We retain data only as long as necessary, based on service type, legal requirements, and relationship with you.

Complaints If unresolved, you may file complaints with your local data authority:

• EEA: https://edpb.europa.eu/about-edpb/board/members_en
• Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
• UK: https://ico.org.uk/global/contact-us/